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Retrieve Backorders

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    Posted: 18-Apr-2007 at 08:56

         Retrieve Backorders

If Backorder System is ticked in the Invoice tab of Setup Options then the F7 function can be used to display all backorders for the specific customer.

 
All lines are initially selected. To select or deselect a line simply press the space bar or double click. The selected quantity will toggle on and off.

Press F6 to toggle between selecting and de-selecting all items.

Press F10 to retrieve the selected items into the invoice. Once invoiced these lines will be removed from backorder.

The Order Maintenance screen if the Product menu is a good way to view backorders for all customers and modify or delete as required.

If Backorder System is not ticked in the Invoice tab of Setup Options then the customer order system applies by default. Any customer order retrieved into an invoice, and not fully satisfied, will be left on the initial packing slip. This is often a preferable system.

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