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Customer Delivery

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    Posted: 31-Jan-2007 at 07:09

Backorders Checkbox

The backorders checkbox should ticked where customers which to receive backorders. If a part is short supplied at point of invoice entry and the customer backorders checkbox has been ticked then feedback order column will be filled with the difference between the order quantity and the supply quantity. This can be overwritten as required. A customer backorder report is provided in the customer reports section.

No Freight Checkbox

The no freight checkbox should be ticked where a customer is never to be charged freight point of invoice.

Freight

Where customers are charged a standard freight amount on all invoices, enter  that standard amount in the freight text box.

Courier

The name of the courier company normally used for the customer can be entered here, and will be used as the default courier for this customer at point of invoice. In Courier Setup in the Utility menu, standard courier details can be entered. To view and then select from a list of available couriers in customer control, click the browse button to the right of the courier box.

Delivery Address

The delivery address should only be entered where the customer has a different delivery address from the above postal address. At point of invoice the specific delivery address will be displayed and printed. It is normally best to enter the suburb or town on the third line of address.

By entering a partial suburb or town a list box of matching postcodes should be displayed, and full details entered into the third line of address and postcode upon selection Postcodes can be imported by clicking the import postcodes button at the base of the Database tab of the Setup Business screen.

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